Terms of Service

Last updated: 29 August 2026

These terms cover the apps and websites operated by BULALAPP ("we", "us") — together, the "Services". By creating an account or using the Services you agree to these terms.

1. Who can use the Services

You must be at least 18 years old, or the age of majority where you live, and able to enter into this agreement. You are responsible for everything that happens under your account, including keeping your password safe.

2. What the Services do

BULALAPP lets you plan, prepare and schedule your own videos and posts, and publish them to social accounts that you connect. Our other apps help you produce and organise your own content. We act only on the instructions you give us.

3. Your accounts on other platforms

• You connect your own accounts (for example YouTube, TikTok or Facebook) using each platform's official authorisation flow.
• We only publish what you schedule, at the time you choose.
• You may disconnect any account at any time, from your dashboard or from that platform's own settings. Disconnecting stops all future publishing for that account.
• You must also follow the rules of each platform you connect. Their terms apply to your content in addition to ours.

4. Your content

Your content stays yours. You give us only the permission we need to store, process and publish it on your behalf while you use the Services. You confirm that you own or have the rights to everything you upload, including music, images and footage.

5. Acceptable use

Do not use the Services to publish content that is illegal, infringing, hateful, deceptive, or that breaks the rules of a connected platform. Do not use the Services to post to accounts you do not own or manage, to send spam, or to attempt to access other users' data. We may suspend accounts that break these rules.

6. New and changing features

Parts of the Services are still new. Features can change, break, or be withdrawn, and scheduled publishing may occasionally be delayed or fail. Always check that important posts went out.

7. Price, and what happens when it changes

BULALAPP is free to use today. We intend to charge for it later. We are telling you that now rather than surprising you with it.

When paid plans arrive:

• We will tell you before you are charged — by email, to the address on your account, and in the app. Never a charge you did not agree to first.
• Nothing you already made becomes hostage. If you choose not to pay, you keep access to your own content and can export or delete it.
• We intend to offer a better rate to people already using BULALAPP when paid plans arrive. We have not set any numbers, and we will not quote one here until we have — a price written down is a promise, and we would rather make it once and keep it.
• Price changes after that will be announced at least 30 days ahead, and they never apply to a period you have already paid for.

8. Refunds

While the Services are free there is nothing to refund. This section describes what we commit to once there is.

• If we take your money and the Services do not work — posts fail to publish because of a fault on our side, for a meaningful part of a billing period — you can ask for a refund of that period and we will give it.
• If you cancel mid-period, you keep access until the end of the period you paid for. We do not cut you off early.
• If we end the Services, we refund the unused part of anything you have already paid.
• We do not refund because a platform rejected, removed or under-performed a post. We publish what you scheduled; what the platform then does with it is not ours to promise.

9. If your paid plan ends

This is the part people usually discover at the worst moment, so it is written down plainly.

• Posts already scheduled on a platform still go out. When we schedule to YouTube or Facebook, the platform itself holds the release time — the post is already out of our hands and will publish whether or not you are still paying.
• Posts still waiting in BULALAPP will not be published. If a post has not yet been handed to a platform when your plan ends, it stays in your account and does not go out. It is not deleted; it simply waits.
• Your account and your content remain for at least 90 days. You can sign in, see your calendar, and delete what is yours. We do not have a one-click export yet; if you need your data out, email us and we will send it.
• Media files are cleared sooner. We delete an uploaded video from our storage once it has gone out, and when you delete a post we delete its files with it. Files belonging to posts that never published may be removed after 90 days of an inactive account. Keep your own copy of anything you care about — we are a publishing tool, not a backup.
• Your connected accounts stay yours. Disconnecting in BULALAPP removes our copy of the access we were given. You can also revoke it directly with YouTube, TikTok, Instagram or Facebook at any time, and that works whether or not you still have an account with us.

10. Termination

You can stop using the Services and delete your account at any time. We may suspend or end access if these terms are broken or if we need to stop operating a service. If we end your access without you having broken these terms, section 8 applies to anything you have paid.

11. Disclaimer and liability

The Services are provided "as is", without warranties of any kind. To the extent allowed by law, we are not liable for lost content, lost income, missed posts, or damages arising from your use of the Services.

12. Changes

We may update these terms. If a change is significant we will tell you on this page or by email before it takes effect.

13. Contact

Questions about these terms? Email us at [email protected] and a real person will answer.